Privacy Policy

Effective date

December 2021

Please read this Privacy Policy carefully. You must not use our websites or services if you do not accept this Privacy Policy and Terms of Use.

We process your personal data in order to provide you with the services that you request from us. For certain purposes, we may share your personal information with our partners, service providers and regulatory or governmental bodies. We will only hold your personal information for as long as necessary to fulfil the purposes for which we hold that personal information.

To make enquiries or exercise any of your rights as set out in this Privacy Policy, please contact us at [email protected].

Topics covered in this Privacy Policy:

1. Who are we?
2. What data do we collect?
3. How do we collect your date?
4. How will we use your data?
5. How do we store your data?
6. Marketing
7. What are your data protection rights?
8. Cookies
9. Privacy policies of other websites
10. Changes to our privacy policy
11. How to contact us
12. How to contact the appropriate authorities

1. Who are we?

Get Mortgage Rates (trading under Mortgage Power Limited) has a company number of 11822219 and a registered address of Scale Space, 58 Wood Lane, London, W12 7RZ. Mortgage Power Limited is registered as a Data Controller and Data Processor with the ICO, with registration number of ZA560572.

2. What data do we collect?

Get Mortgage Rates collects the following data:

• When you access our website, we may collect basic information about your visit, such as your IP address. Please see our Cookie Policy;
• If you access our mortgage comparison and eligibility checking services, you do so via a third-party provider, and the terms of their Privacy Policy will apply. In these circumstances, we will receive (via the third-party provider) the personal data that is required to enable us to provide you with mortgage quotations and related services. This personal information may include your name and address, email address, financial data such as current mortgage payments and provider, and other information about your financial status to enable us to match your circumstances to mortgage products;
• If you access our mortgage comparison and eligibility checking services directly, the terms of our Privacy Policy will apply. We will collect personal data that is required to enable us to provide you with mortgage quotations and related services. This personal information may include your name and address, email address, financial data such as current mortgage payments and provider, and other information about your financial status to enable us to match your circumstances to mortgage products.
• If you apply for a job with us, we will collect the personal information from you that is necessary to progress your application, including name, address, date of birth, email address, and current/previous employment history.

3. How do we collect your data?

In some cases, you will provide Get Mortgage Rates directly with the data we collect. We collect data and process data when you:

• Use our mortgage comparison and eligibility checking services, which may be hosted on a 3rd party partner website.
• Use or view our website via your browser’s cookies;

Get Mortgage Rates may also receive your data indirectly from the following sources:

• Third-party comparison services and mortgage information / broker services.

4. How will we use your data?

Get Mortgage Rates collects your data so that we can:

• Display relevant content to you on our website;
• Provide you with online mortgage product information and eligibility checking services, tailored to your specific needs and circumstances;
• Email you with mortgage product information, tailored to your specific needs and circumstances;
• Perform system maintenance and fault investigation if the data causes an error in the Get Mortgage Rates systems

Get Mortgage Rates may share some aspects of your data with our partner companies for purposes such as:

• Data storage and analytics;
• Credit checking;
• Property valuation;
• Mortgage eligibility checking;
• Identity verification;
• Employment reference checking.

We will provide specific details of any partner companies we share your data with when you access the relevant Get Mortgage Rates services.

5. How do we store your data?

Get Mortgage Rates takes data security extremely seriously, and we use the highest standards of security in our systems. Your data will be stored at highly secure data centres in the UK, and will be encrypted both in transit and at rest. Strict protections are in place to ensure only authorised people and systems can access your data.

Get Mortgage Rates will only store data for as long as is necessary to provide you with the services you requested, or for as long as we are required to hold the data by law (whichever is longer). Once this time period has expired, we will safely delete your data.

6. Marketing

Get Mortgage Rates may like to send you information about services of ours that we think you might be interested in.

If you have agreed to receive marketing, you may always opt-out out at a later date.

You have the right at any time to stop Get Mortgage Rates from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us at [email protected].

7. What are your data protection rights?

Get Mortgage Rates would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service;

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete;

The right to erasure – You have the right to request that Get Mortgage Rates erase your personal data, under certain conditions;

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions;

The right to object to processing – You have the right to object to Get Mortgage Rates’ processing of your personal data, under certain conditions;

The right to data portability – You have the right to request that Get Mortgage Rates transfers the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email us at [email protected].

Alternatively, you can write to us at:
Get Mortgage Rates,
Scale Space,
58 Wood Lane
London
W12 7RZ

8. Cookies

Please see our separate Cookie Policy.

9. Privacy policies of other websites

The Get Mortgage Rates website contains links to other websites. Our Privacy Policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

10. Changes to our privacy policy

Get Mortgage Rates keeps its privacy policy under regular review and places any updates on this web page. This Privacy Policy was created in December 2021.

11. How to contact us

If you have any questions about Get Mortgage Rates’ Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected];

Or write to us at:
Get Mortgage Rates,
Scale Space,
58 Wood Lane
London
W12 7RZ

12. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Get Mortgage Rates has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Please see their website at https://ico.org.uk for contact details.